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General Support: 500 Internal Server Error

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    • CommentAuthoreileenjoy
    • CommentTimeSep 21st 2005
     
    I keep getting the following when I try to upload pictures onto my plogger:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@eileenjoy.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    -------------------
    Can someone please help me? Sometimes it works, sometimes it dosen't. This is the message that I always get now. Please help someone!
    •  
      CommentAuthoranti
    • CommentTimeSep 22nd 2005
     
    Do you have access to server error logs? The problem is probably described there in more detail.

    Try to turn off "Generate Cruft-free URL"-s in options (it is located in the Interface options section) and see if it works then?
    • CommentAuthorsomeone1
    • CommentTimeOct 11th 2006
     
    i get the same error when trying to import images
    • CommentAuthorRustyMon
    • CommentTimeApr 4th 2007
     
    I get the same 500 Server Error when I try to do two things:
    1) Import many photos at once (I get the error, but when I go back it has properly imported 2 or 3 images)
    2) Import a huge list of images - I can't have a large list of images in my upload folder - if I do, I get the error when Plogger tries to show me the thumbnail select page for importing

    Notes about my setup:
    Using 1&1 as a webhost
    images are 1-1.5 MB each

    Could this be a memory issue? Others with this same issue - when do you get your errors and how do you get around them?
    • CommentAuthorRustyMon
    • CommentTimeApr 4th 2007
     
    I finally found something that made sense and I hope this helps... each web server only allows a certain amount of memory to be allocated to a particular PHP process - some hosts are more generous than others. If you upload smaller files, less memory will be needed during the import process. Thus, if you upload smaller files, you can do more without running into issues.

    That said, it would be nice if Plogger could understand when it was running out of memory and batch the job in pieces using available memory... this issue is highly annoying.
    •  
      CommentAuthormike
    • CommentTimeApr 4th 2007
     
    I think I have a solution for this... by using AJAX and importing each image one at a time and churning through them like a queue would eliminate all the memory and timeout problems altogether. You could even fade out each entry in the table as it is processed by removing TR elements from the DOM Now I just have to find time to write this. Any ajax wizards out there want to give it a try?
    • CommentAuthoredwink
    • CommentTimeMay 29th 2007
     
    i too have this problem. I just uploaded about 100 images without a problem, but now, when I want to upload another 70 or so, I get this problem :(
    • CommentAuthorstevehomer
    • CommentTimeJul 20th 2007
     
    Hi All,

    I am using 1&1 hosting and they do seem to be very tight with memory and very short on time outs. I have been using Macromedia fireworks to batch my pictures to 250k. It conserves my webspace and keeps the resolution big enough for display. There is a a windows XP powertool that is free and will do the same. At 250k I seem to be able to batch load 30 pictures at a time.
  9.  
    I had all these issues too and have been using Plogger since Aug. 2007. I finally figured what I needed to do was upload my pictures in a compressed Zipped folder which will be transorded or upload to the Import link using FTP. I use either DreameWeaver, SmartFTP or Firefoxes FireFTP. they have all worked wonders and with no issues. With the Zipped folder on your sewrver choose the Import link and just choose which Picture go where, real easy.

    Is there a link in or for Plogger to upload Zipped compressed files with FTP? If there isn't please someone place it in the Import area to make uploading 100's of photos easier. But for now I'll have to use SmartFTP, Dreamweaver or the simple UploadPal in the link below. I created a new blank page and put a password protect on the upload page of my site so nobody else can uploads to my Plogger gallery.

    Here are some tools Ive used for uploading:

    UploadPal
    http://bontragercgi.com/programs/uploadpal/

    Password Protect PHP
    http://www.zubrag.com/scripts/password-protect.php

    - Keep Smiling - I Hope this Helps -
  10.  
    Plogger, Will this script work for unzipping and zipping files for uploading from the import page.
    Zipping and Unzipping Files with PHP

    Im on the search for this feature so Ill be posting more links.
    • CommentAuthorAdam
    • CommentTimeFeb 19th 2008
     
    I am using 1&1 also to find the same issues others are having with the 500 Error. I can FTP large files into the folder no problem but find a 500 Error when trying to upload certain files. I've noticed with some files it doesn't seem to matter either. I'm quite confused as to why the server might reject certain jpegs because the files are not large at all (600KB is not large!)
  12.  
    I use 1and1 too Adam and what I did was use basic file naming. No spaces - No Special Symbols / Only use letters - Numbers - Dashes - Underscores / Keep your images below 2000kb.
    If you have any version of Photoshop do this, File>Save For Web choose High Quality Jpg - Not, Very High and Not Maximun unless you know how to configure the other settings.

    photo-123_.jpg (in any order)
    •  
      CommentAuthorsidtheduck
    • CommentTimeMar 24th 2008 edited
     
    1&1 looks like it allows use of local php.ini files as well as .htaccess files to modify your local php.ini settings -> http://faq.1and1.com/scripting_languages_supported/php/14.html. You should be able to use either of those options to edit / change the default settings (PHP's ini_set function may be disabled on 1&1 hosts, so the Plogger script, or any other script, may be unable to set these for you).

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