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General Support: Keep bombing out back to Login Screen and am Unable to see Upload Folder

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    • CommentAuthorpfurey
    • CommentTimeApr 4th 2008
     
    Hi,

    This is driving me nuts so any guidance or help will be greatly appreciated. I can log in OK but after a few keystrokes (and it appears to be random) I get booted out back to the login screen, Then when Im in and click on Import then the Upload folder I get the dreaded "Internet Explorer cannot display the webpage" page! there are files in there ready to upload and have uploaded albums already from there - so this is a new thing.

    Any ideas - especially on being unable to see the "Upload" folder.

    many thanks in advance
    Paul
    •  
      CommentAuthorsidtheduck
    • CommentTimeApr 4th 2008
     
    It sounds like a session problem to me. Did you change anything with your install recently?
    • CommentAuthorpfurey
    • CommentTimeApr 5th 2008
     
    Hi,

    I didn't do anything - a clean upload and install with all the defaulted settings.

    On further checking in the forums this "Login Screen and am Unable to see Upload Folder/Blank Screen" appears to be a common enough problem. are Plogger looking at it?

    Cheers and thanks for contact.

    Paul
    •  
      CommentAuthorsidtheduck
    • CommentTimeApr 6th 2008 edited
     
    pfurey,

    First, try to download and install the current trunk download and see if that clears up any problems.

    Regarding the issues you seem to be having, I'll try to break it down. I think there may be a couple of things going on.

    Posted By: pfureyI can log in OK but after a few keystrokes (and it appears to be random) I get booted out back to the login screen
    This still sounds like a session problem to me. What is your webhost? Others on the forum have had (and fixed) problems with sessions on Startlogic and/or 1&1. This tends to be a problem with how an individual server is setup, not with the Plogger code.

    Posted By: pfureyThen when Im in and click on Import then the Upload folder I get the dreaded "Internet Explorer cannot display the webpage" page!
    This sounds like it could be a few things. Most of the other issues on the forums either have to do with a PHP timeout issue (memory_limit, upload_max_filesize, and/or max_execution_time) or files not getting included/required correctly.

    Regarding the first issue, memory_limit max_execution_time are accessible from a PHP script (unless safe_mode is enabled) and code has been implemented in the Beta 3 release to try to correct this. upload_max_filesize can only be altered from the system php.ini variable, individual php.ini file, or individual .htaccess files per server. Again, it depends on your server if these alterations are accessible to you or if you have to contact your webhost to change these (some don't allow individual php.ini or .htaccess files to alter PHP variables). If you let us know which webhost you are hosting on, I can take a look to see if any of the options to change these variables are available to you via your individual server host.

    The second issue regarding paths *should* not have problems with the current Plogger code (most of the "blank" problems on the forums seem to have fixes and/or were problems with the Beta 2). If you want me to take a look, you can email me temporary FTP access to your server and I can test a few things to get to the bottom of it.

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