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General Support: Extra rows plogger_config table

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    • CommentAuthornielsfogt
    • CommentTimeMay 12th 2009
     
    a client of mine called me out of the blue today saying their plogger admin password no longer worked. I tried the one I had for them and sure enough, no dice. They have phpmyadmin at their host (ipowerweb) so I logged in to reset the password as described in another post regarding this in these forums...I noticed when I was doing this however, there were now three rows of identical data in the plogger_config table, can I just delete those two extra rows to resolve this issue?

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      CommentAuthorsidtheduck
    • CommentTimeMay 13th 2009 edited
     
    Yes. The beta 3 release had a bug that multiple installations could occur if the _install.php file was run more than once, causing confusion and possible issues with login.

    It should be using the 1st row, but some people do not remember that password and tried to install more than once. You should delete all but the first row, reset your password, and delete the _install.php file from the server. This has been fixed in the SVN codebase, so it will be fine for the next release.
    • CommentAuthornielsfogt
    • CommentTimeMay 13th 2009
     
    Thanks Sid...for some reason it still calls my login invalid...I deleted the two rows then changed the password, rehashed it using phpmyadmin (could the hash be wrong?), no dice...after that I tried changing the username as well, still no dice....I am assuming I am going to have to reinstall? If so, is there a post or write up that tells you how to salvage the data so I can reset up everything the way it was before the reinstall?

    or something else i should try?
    • CommentAuthornielsfogt
    • CommentTimeMay 13th 2009 edited
     
    just an update...i found another post which mentioned the possibility of sessions being the issue, I tried adding the session save path to the index.php file in the admin directory and plog-globals file, then updating php.ini with the correct absolute path for the session save path, still no luck..it's so weird, it was like out of the blue the admin login stopped working...i think im a bit out of my league on trouble shooting this.
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      CommentAuthorsidtheduck
    • CommentTimeMay 13th 2009
     
    What hash did you use? Plogger uses the md5 hash and now the old SQL password hash. If that still doesn't work, you can email me some temporary information at sidtheduck SPLAT gmail DOT com and I can take a look for you.
    • CommentAuthornielsfogt
    • CommentTimeMay 13th 2009
     
    ok...so i got it fixed...prob not the quickest solution but it worked for me...fyi this is hosted at iPowerweb...i just created a back up of everything in my original database but the plogger_config table, then downloaded all the directories/images for my collections etc..and did a fresh install of plogger. I then imported my database backup to the new clean database (minus the plogger_config) via phpmyadmin, reuploaded the directories/images for my collections etc... and viola it worked.

    I also set the appropriate sessions save path as stated in this post.

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