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General Support: upload problem

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    Hi
    I have set up a gallery for our art club and I can upload images fine, as can the secretary of the club. However another member who has volunteered to help can not.
    When she clicks on upload she does not get the confirmation message that the file has uploaded and there is no error message.
    She is using Vista Home Basic and Internet Explorer 7.
    Any suggestions about where her problem may lie? She is not very computer literate unfortunately.

    John
    •  
      CommentAuthorsidtheduck
    • CommentTimeFeb 23rd 2009
     
    lockettpots,

    The only thing that comes to mind first is if you new user is blocking session cookies. I'm not sure what the default setting is for Vista Home Basic (and my Vista computer is at home right now), but I would have her check that first. If you need more information on how to allow this, I can let you know, but it will have to be after I get home to check the Vista settings.
  3.  
    Thanks very much sidtheduck.
    That's a definite possibility. If you could let me have details on how to do it I would be very grateful.

    John

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