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General Support: A complete gallery lost!

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  1.  
    • CommentAuthoraura
    • CommentTimeSep 4th 2007
     
    Hi!
    My English is not very good, I'll try to explain this the best I can.
    I just upgrade to beta 3 and I'm having some problems. There were more than 2000 pictures in the gallery so it was pretty difficult to run the upgrade page and when I finally manage to run it complete (after at least 8 tries) I think I lost a complete gallery. The pictures are there but you can only see them when you click in the thumbnail, witch doesn't appear at all.

    Hope some one can help me with this, here is the URL of the gallery
    http://www.eslamoda.com/displays/?level=album&id=2

    Also, is there a way to show the number of comments under the thumbnail? Beta 2 show them by default but I haven't manage to do it with beta 3.

    Thanks a lot!
    Aura
  2.  
    OK don't freak out it's just your thumbs that are missing not your whole entire gallery...

    now if you right click on any one of the thumbs in the gallery then you would see the following line as the thumb image location:

    http://www.eslamoda.com/displays/%3Cbr%20/%3E%3Cb%3EWarning%3C/b%3E:%20%20copy(/home/eslamoda/public_html/displays/thumbs/829-1_to_the_land.gif)%20%5B%3Ca%20href='function.copy'%3Efunction.copy%3C/a%3E%5D:%20failed%20to%20open%20stream:%20Permission%20denied%20in%20%3Cb%3E/home/eslamoda/public_html/displays/plog-functions.php%3C/b%3E%20on%20line%20%3Cb%3E502%3C/b%3E%3Cbr%20/%3Ehttp://www.eslamoda.com/displays/thumbs/829-1_to_the_land.gif

    and if you'll focus on this part:

    function.copy%3C/a%3E%5D:%20failed%20to%20open%20stream:%20Permission%20denied

    you'll see a permission denied at the end of the line so it's a permissions problem. Check your directories (images and thumbs) and make sure they are 774 or 775 all the way through.
    • CommentAuthoraura
    • CommentTimeSep 5th 2007 edited
     
    I check and everything has the right permissions, and its weird because in the thumbs directory there isn't an image named
    829-1_to_the_land.gif or any other of "los viejitos" album. Is there anyway of regenerating the thumbnails?

    Thanks again
  4.  
    your pictures are small so what it's doing is trying to copy the original picture in and rename it to the thumb name.

    Plogger is trying to re-create the thumbnails but it's not working correctly. Plogger creates a thumbnail everytime it can't find one. You could try just wiping out the entire thumbs directory and see what happens. Let it re-create all of the thumbs. (rename the folder to thumbs1 or something then create a new thumbs folder with correct permissions).
    • CommentAuthoraura
    • CommentTimeSep 5th 2007
     
    Hi, thanks a lot, I did what you told me and It looks like everything its fine, the only problem is, sometimes when you try to access a page of that particular gallery this appears:

    Warning: getimagesize(/home/eslamoda/public_html/displays/thumbs/349-cat_copia.gif) [function.getimagesize]: failed to open stream: No such file or directory in /home/eslamoda/public_html/displays/plog-functions.php on line 1925

    any idea why?
  6.  
    is it just for that picture? or are there more errors than just this one? is it just for a single gallery? or are there multiple galleries it does this on? if multiple galleries is it all galleries? or just a select few?

    it might just be leftovers from the upgrade.... i looked around your site and couldn't find the error.
    • CommentAuthordime
    • CommentTimeSep 7th 2007
     
    After upgrade, I received this error, and also when browsing in parent collection non of pictures from albums where error appears didn't show up. So, you need to go in admin area and in manage to find albums with problems and delete problematic picture (you'll see which they are). Then you upload again those pictures and everything should work fine.

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