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Vanilla 1.1.10 is a product of Lussumo. More Information: Documentation, Community Support.

General Support: Blank images after import

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    Plogger looked to be the anser to all my needs when i first downloaded a few hours ago... but I have been pulling my hair out ever since and am about to toss it in. Before I gave up I figured I should post a call for help. I have finally (after about 5 hours) gotten empty collections and albums up and running but am now having problems uploading files. I FTP'ed a bunch of images into /uploads and clicked Import. The process gave me a bunch of chmod warnings (one per image) followed by an Import Successful message. When I view the album in question however all I get is blank thumnails as the attached screen shot will demonstrate. I get the same empty white icon when I click on a thumbnail to view the full sized image. The weird thing is the actual images are there! If I FTP download from images/ the files are present and viewable.

    Please help! I don't know whether to assume the chmod errors are at fault (even though it created all the files properly still) or the fact that the only download I can find is a Beta for version 3 (why isn't the most recent STABLE available from your website??!!)

    For the webmasters info... this is attempt 3 at posting this message (retyping it twice before I decided I had to keep a copy open in notepad!)
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    Sorry... but the attachment process on your forum seems broken... no screen shot image for you
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    Dont worry... I've installed Gallery2 and it is working seemlessly... rm -rf plogger/
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    You don't seem to need help anymore but any future people with this problem should check the web location of the thumbnail (right click and properties in any browser) and verify the location is the same as the actual location. I had this problem on a virtual setup and the domain name was wrong which is a bug? or at least a problem, see this post about resolving this. Could be a permissions problem as well
    • CommentAuthorwouterg
    • CommentTimeSep 4th 2007
     
    Hello, I seem to have the same problem. (using plogger 3)
    I imported the pics succesfully, and are according to my FTP-programm all on the correct locations.
    But when looking at the website I see all with thumbs, and when opening the pic, I get the notification: Access denied.
    (www.salo-baltic.eu/gallery3)
    Can somebody help me here?
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    if you get an access denied error then you have a permissions issue.

    i went to your site and a 403 forbidden error means permissions... i saw this both on your thumbs and the actual picture itself (there is a .htaccess file for that in the /images directory)
    for the thumbnails you need to check your permissions on the thumbs directory and they should be at least 775... or 774.... try 777 to start and drop it back to 775 or 774 to see if it will still let you see them.

    the install instructions explain this, the uploads,images, and thumbs directories should be all at least 755 or 744 to allow plogger to write to the directories if they are owned by the apache user if not then they should be 777

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