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General Support: Empty zip file after hitting download button

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    • CommentAuthorwierts
    • CommentTimeAug 9th 2007
     
    Hi all,

    After hitting the Download button i get a zip file containing no photo's

    as i am not a php Guru i have no clue how to use or adapt the scrip can someone please help me on this issue
    • CommentAuthorardamis
    • CommentTimeAug 11th 2007
     
    It's likely caused by a few lines of missing code in the template files. The release version of Plogger 3 handles the download-selected form differently than the beta did. Which version of Plogger are you using, which theme are you using, and have you tried downloading while using different themes?

    -ardamis
    • CommentAuthorwierts
    • CommentTimeAug 13th 2007
     
    as far as i know i am using the beta3 version.
    i tried all three template versions without success.

    where can i get the release version of plogger? i only found the beta version
    • CommentAuthormsa1
    • CommentTimeNov 7th 2007
     
    I have found that the theme Air works great in Beta 3 for downloading photos....have been struggling to find answers. The default themes do not have the download working for some reason.
    • CommentAuthorjlw
    • CommentTimeNov 9th 2007
     
    I had a somewhat different experience. I'd use the download function and get a zip file that, when unzipped, indicated no content. However, when I checked the data size of the zip file itself, it contained several hundred K, indicating that the photos actually were in it.

    What I discovered eventually was that Plogger zips files in a format that isn't compatible with the default unzip program on my computer (Mac with OS X "Leopard.") But if I used Stuffit Expander, the file would unzip correctly.

    So, you might test this with your zip files. If you find that the pictures are being zipped but do not unzip correctly, as I did, then the easiest thing (until Plogger's zip code is fixed) might be just to suggest that your users get Stuffit Expander, which is a free download, and use that to extract the files.

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